JD Siebel Manager – CRM

Position:    Siebel Manager – CRM

Report to:     Consulting Director

Location:    Shanghai, China

Job Type:     IT/Management Consulting

Company:     A global leading business and IT consulting company.

The Siebel Manager is directly accountable / responsible for successful project delivery of Siebel technology & process engagements. This individual provides hands-on leadership & direction to the team as well as manages client relationships. The Manager will be involved in business case development & performance measurement.

Key Responsibilities:

  • Provide leadership and technical expertise
  • Implement and manage to risk management strategies.
  • Plan and set project goals and milestones
  • Clearly define client’s requirements and manage their expectations
  • Detect and solve project issues effectively. Strong problem solver
  • Oversee coordinated efforts of team in delivering projects that are required by the business
  • Evaluate core CRM processes and develop key initiatives for process improvements and efficiencies


  • BS or MS degree
  • At least 5 years’ experience in management and successful delivery of all phases of at least two complex full lifecycle Siebel implementations
  • Strong track record of project management with complex deliverables that impact business operations
  • Demonstrated ability to work independently and collaboratively with all levels of staff and management
  • Certified in Siebel will be a plus
  • Fluency in English and Mandarin

Skills and Knowledge:

  • Exemplary project management, communication, interpersonal, and presentation skills
  • Superior skill and ability in multi-tasking and appropriate prioritization
  • Ability to effectively respond to dynamically changing work environment and to positively influence business outcomes
  • Openness to work with different languages & cultures
  |  10+ years' experience in executive search industry. He had held senior positions in the largest international executive search firms and the largest domestic executive search firm. Alan has demonstrated an illustrious and consistent track record of successes in account management as well as assignment delivery.  |  more
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