POSITION: Technical Support Engineer
LOCATION: Shanghai/Qingdao, China
JOB TYPE: IT Support
COMPANY: Global terminal operation solution provider
We are looking for a dynamic individual with a proven track record of success as a technical Support Engineer within the software industry. You will be working in a customer support environment, consulting with customers, handling cases and providing fixes to problems as well as liaising with the development team for more complex fixes.
- Product issues are reported and recorded by customers via the company website, and are