JD of Implementation Consultant

POSITION:Implementation Consultant

LOCATION:    Shenzhen, China

JOB TYPE:     Business Analyst/ Functional Consultant

COMPANY:     The leader in cloud platform of global supply chain management

KEY RESPONSIBILITIES:

  • Gain expertise in Company system Implementation Methodology.
  • Understand project charter and customer needs on the project.
  • Ability to manage customer expectations in light of current and planned solution capabilities.
  • Actively participate in status meetings and escalate issues that need attention by management (both Customer and Internal side).
  • Work directly with customer’s stakeholders to ensure that rationale / value for the project is clearly documented and agreement is reached on how value-based use cases will be implemented. Work with solution architects on solution design and help define the integration approach, data flow diagram.
  • Collaborate with solution architect in initiating product enhancements during a customer implementation.
  • Perform detailed gap analysis and write use case test plans.
  • Create data mapping specifications for integrations and also build test plans.
  • Configure application as per solution design and execute test cases based on the test plan during all phases of testing. Organize and conduct customer training to drive adoption.
  • Provide input to build the deployment plan and support solution rollout.
  • Monitor solution stability post-implementation and facilitate effective handover to support organization
  • Utilize data base queries to investigate application or configuration issues with the knowledge of data models and object relationships.
  • Work with other implementation consultants or implementation analysts on any of the above tasks.

QUALIFICATIONS:

  • Bachelor’s degree in a technology or business-related field; Master’s degree a plus.
  • 4-6 years of qualified experience in software implementations.
  • Ability to effectively troubleshoot technical issues.
  • Effective written and verbal communication skills. English language proficiency a must.
  • Ability to analyze complex problems and formulate alternative approaches.
  • Must be a team player committed to the success of others.
  • Must have good attention to detail and organization skills.
  • Flexibility to work late/early hours depending on customer’s geographic location.
  • Ability to prepare and deliver oral presentations.
  • Comfortable working remotely or on-site.
  • Experience with EDI/EFT messages (example: 850, 860, 861, 856, 527, 315, 323, 214) and understanding of XML messages/ files a plus.
  • Familiarity with internet communication protocols (AS2, FTP) a plus.
  • Experience in the international transportation industry a plus.
  • Experience with corporate/international procurement and banking a plus.
  • Experience implementing ERP solutions (e.g. SAP) a plus.
  • Supply chain certification a plus.
  • Working knowledge of all Microsoft Office applications (Excel, Word, PowerPoint, Visio).
  |  Lesley Xiao is Geeker's Branch Manager in Shenzhen. She is an experienced and professional recruiter specialize in technology recruitment. She filled the positions in field like ERP, Software Development, Business Intelligence, Big Data, Banking IT and Internet Finance etc.  |  more
              
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