JD of Master Data Management

Position:    Master Data Management

Location:    Shanghai, China

Job Type:     In-House IT Position

Company:     A modern industrial group based in Germany with operations throughout the world. In core business Chemicals are a global leader. The company now has a total of 18 companies and 15 production sites in the region with around 4,000 employees.

Introduction:

The MDM IT Technician’s role is to ensure all IT user database are current and up to day.

Key Responsibilities:

  • ADS user database
  • GPO group policy
  • ABRIS IT asset database
  • Smart Track license database
  • SCCM, e-PO, WSUS database (without operation)
  • EDS database
  • Standard H/W & S/W and special application(URR)

Operational Management

  • Support and coordinate IT Master data with COMPANY site IT
  • Management and update standard H/W & S/W
  • Apply and management special application

Requirements:

Formal Education & Certification

  • College diploma or university degree in the field of computer science and/or 4 years equivalent work experience.
  • Certifications in MCSE, CCNA or other IT infrastructure area will be perfect

Knowledge & Experience

  • Knowledge of basic computer hardware & software
  • Experience with IT task
  • Good understanding of the organization’s IT guideline, know how to manage IT system strictly follow company IT guidelines
  • Exceptional written and oral communication skills

  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
  • Strong documentation skills.
  • Know how to work together with site IT team and cooperate on function owner in Germany
  • Have basic ITIL knowhow

Personal Attributes

  • Ability to conduct research into a wide range of computing issues as required.
  • Ability to absorb and retain information quickly.
  • Ability to present ideas in user-friendly language.
  • Highly self-motivated and directed.
  • Ability to deal with IT support daily work according to company ITIL process
  • Proven analytical and problem-solving abilities.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • Exceptional customer service orientation.
  • Experience working in a team-oriented, collaborative environment.

Work Conditions

  • Sitting at office to provide database service work
  • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle IT database
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