JD of Project Manager

POSITION:    Project Manager

LOCATION:    Shanghai, China

JOB TYPE:     PM

COMPANY:     The largest and fastest growing customer relationship marketing (CRM) agency

INTRODUCTION/OBJECTIVE:

The Project Manager plays a pivotal role in maintaining client satisfaction and loyalty by providing exceptional services and value to our clients. The Project Manager is responsible for the day-to-day execution of client programs and is accountable for the on-time and on-budget delivery of the project. Project Managers have the opportunity to directly impact client reference-ability on a day to day basis, and are an integral member of our team. Reporting to the Account Director, your areas of focus will include:

KEY RESPONSIBILITIES:

  • Establish working partnership with aligned client individual
  • Accountable for setting internal communication plans/methodology
  • Accountable for the marketing strategies, testing, and execution of client programs/projects
  • Coordinate and manage internal and external client meetings for the workstream/project; responsible for daily communication with key client contacts
  • Facilitate client discussions on results and results trending
  • Accountable for on time, on strategy, accurate program execution
  • Foster a collaborative, energized internal team dynamic
  • Understand, lead and/or manage growth opportunities

QUALIFICATIONS:

  • 7+ years of client services/account management in a direct marketing agency or a combination of agency/client side
  • Insurance industry experience preferred
  • Analytically minded, specifically comfortable with data, response metrics and trends
  • Bachelor’s degree required. MS/MBA or applicable advanced degree preferred.
  • Ability to manage client relationships, especially sensitive issues; ability to analyze problems and produce a viable solution
  • Ability to multi-task and work well in a fast changing environment
  • Strong project management, interpersonal, and negotiation skills
  • Strong communication skills (both oral and written); Fluent English is a plus
  |  10 years working experience in IT practice executive search industry, strong in business development, execution and team management. Focus on Software, Internet and IT Services sector. Filled positions in field like R&D, IT Sales and function position like HR, Finance, Marketing etc.  |  more
              
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