JD of Support Consultant(ERP)

POSITION:    Support Consultant

LOCATION:    Shanghai, China

JOB TYPE:     Technical Support

REPORT TO:    Customer Care Manager

COMPANY:     A European Top ERP company

KEY RESPONSIBILITIES:

  • Provide technical support to existing customers via remote service(including phone / email and other remote support)
  • According to the problems and search relevant patch in the knowledge database, release patches and download to the customer
  • Submit unsolved the problem to second line or third line support and tracking process.
  • Understand company’s development process and analyses problems.
  • Master company’s report development tools.
  • Any other tasks assigned
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JD of Support Consultant

POSITION:    Support Consultant

LOCATION:    Shanghai, China

JOB TYPE:     Technical Support

REPORT TO:    Customer Care Manager

COMPANY:     A European Top ERP company

KEY RESPONSIBILITIES:

  • Provide first line support to existing customers via remote service.(including phone / email and other remote support)
  • Responsible for partners’ training to make sure they are able to provide first line support to customers.
  • Release system patch.
  • Provide prompt support to AC/TC.
  • Submit unsolved the problem to APs’ second line or third line support and seek solutions actively.
  • Provide technical support, internal training or presales
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职位描述 技术顾问-DBA

职位名称:    技术顾问-Oracle DBA

工作地点:    上海

工作类别:    技术支持/Oracle DBA

公司性质:    全球前10大ERP公司之一, 1983年成立于瑞典,公司拥有2000多家客户,目前在50多个国家中有2700多名员工。

工作职责

  • 安装数据库及公司应用系统
  • 升级数据库及公司应用系统
  • 解决客户使用遇到的数据库、中间件问题
  • 协助客户完成系统的硬件架构
  • 数据库优化
  • 公司应用系统的管理员培训
  • 与二线、R&D沟通有关客户疑难问题
  • 完成上级指派的其他任务

任职资格

  • 5年以上Oracle数据库安装、调试、升级等经验。
  • .Net/Java开发经验优先。
  • 具有ERP相关知识
  • 具有OCP证书优先。
  • 能够承受工作压力,合理分配时间。
  • 具有良好的团队合作精神和良好的学习能力。
  • 能够接受经常性出差。

JD of Project Manager

POSITION:    Project Manager (Terminal Operating Systems)

LOCATION:    Shanghai/Beijing, China

JOB TYPE:     Consulting project management

REPORT TO:    VP of Great China

COMPANY:     Global terminal operation solution provider

OBJECTIVE:

  • Performs system development and implementation tasks for consulting project activities.
  • Determines client project requirements and estimates scope and costs of client assignment.
  • Leads team in providing technical solutions for a project.
  • Assists in assigning work, coordinating work assignments and training other team members.

KEY RESPONSIBILITIES:

  • Manages complex software implementations to meet budget, schedule and quality goals
  • Establishes project scope, requirements
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JD of Marketing Manager

POSITION:    Marketing Manager

LOCATION:    Shanghai, China

REPORT TO:    GM/Greater China

COMPANY:     A top 10 global leading ERP supplier founded in 1980’s in Sweden.

KEY RESPONSIBILITIES:

  • Responsible for the marketing of professional online recruiting services tailored exclusively to the sales and marketing industry.
  • Develops annual marketing plan in conjunction with sales department, which details activities to follow during the fiscal year, which will focus on meeting organizational objectives.
  • To manage the Marketing Department Budget. Delivery of all marketing activity within agreed budget. Direction of marketing staff where budgets are
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JD of Implementation Consultant

POSITION:Implementation Consultant

LOCATION:    Shenzhen, China

JOB TYPE:     Business Analyst/ Functional Consultant

COMPANY:     The leader in cloud platform of global supply chain management

KEY RESPONSIBILITIES:

  • Gain expertise in Company system Implementation Methodology.
  • Understand project charter and customer needs on the project.
  • Ability to manage customer expectations in light of current and planned solution capabilities.
  • Actively participate in status meetings and escalate issues that need attention by management (both Customer and Internal side).
  • Work directly with customer’s stakeholders to ensure that rationale / value for the project is clearly
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JD of Senior Technical Analyst

POSITION:    Senior Technical Analyst

LOCATION:    Shenzhen, China

REPORT TO:     Vice President, Global Services

COMPANY:     The leader in cloud platform of global supply chain management

JOB PURPOSES:

Work within our Production Support team to provide technical support and advice to customer service call center and development team to analyze issues, identify resolutions, bugs or required development work.

KEY RESPONSIBILITIES:

  • Identify systems bugs and document for development fixes – recreate problems.
  • Test development fixes and support release rollouts.
  • Monitor the system interfaces and messages, to communicate and escalate traffic issues
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JD of Technical Analyst

POSITION:    Technical Analyst

LOCATION:    Shenzhen, China

JOB TYPE:     Technical Support/ Level 2 Support

COMPANY:     The leader in cloud platform of global supply chain management

JOB PURPOSES:

Work within our Production Support team to provide technical support to a customer service call center and work with other technical teams to analyze issues, identify resolutions, bugs or required development work.

KEY RESPONSIBILITIES:

  • Monitoring of System interfaces, messages and communications
  • Trouble service call center with Level 2 application problems
  • Identify bugs and document for development fixes
  • Test development fixes
  • Documenting support
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JD of Sales Manager – North Region

POSITION:    Sales Manager – North Region

LOCATION:    Beijing, China

JOB TYPE:     Sales/Business Development/Sales Management/Account Management

COMPANY:     A top 10 global leading ERP supplier founded in 1980’s in Sweden.

KEY RESPONSIBILITIES:

  • Develops a sales strategy that ensures attainment of company sales target and profitability
  • Prepares action plans for effective search of sales leads and prospects
  • Maintain good customer relationship and the company
  • Provides timely, accurate, competitive pricing proposal to prospect for approval, while striving to maintain maximum profit margin
  • Controls expenses to meet budget guidelines
  • Adheres to all company
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JD of IT Application Specialist

POSITION:    IT Application Specialist

LOCATION:    Shanghai, China

JOB TYPE:     Software R&D/.Net

REPORT TO:    Sr. IT Consultant

COMPANY:     The world’s leading provider of food and support services

KEY RESPONSIBILITIES:

  • Develop and maintain the ERP system for business.
  • Work with the purchase dept to develop the DC work process.
  • Work with HR to optimize / minimize labor, including attendance record, OT recording

  • Develop efficient system of tasks through standardization and leveraging of best practice
  • Improve the stability of the system to increase the productivity.
  • To ensure data security and accuracy.
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